One inbox for all your support apps
Live chat, email, and more flow into a single inbox. Unlimited agents, unlimited conversations, one flat price.
Tags
Hey, I'm having trouble with my account settings...
Thanks for the quick response! That fixed it.
Can I upgrade my plan to include more storage?
The new widget looks great on our site!
Sarah Chen
sarah@example.com
Hey, I'm having trouble with my account settings. The page keeps loading but nothing shows up.
10:32 AM
Hi Sarah! Let me look into that for you. Can you try clearing your browser cache?
10:34 AM
Type your reply...
What's included
Every channel, every conversation, every team member. All unlimited.
Unified inbox
Live chat, email, everything in one place. No more switching between tabs.
Live chat widget
Add a chat widget to your site in minutes. Real-time and customizable.
Email ticketing
Forward your support email to Sonny. Tickets show up next to your chats.
Team collaboration
Assign conversations, leave internal notes, and always know who's handling what.
Tags & organization
Categorize conversations with custom tags and filter them to find exactly what you need.
Reporting & analytics
Track response times, conversation volume, and team performance with built-in analytics.
Up and running in minutes
Three steps. No onboarding calls.
Add the widget
Drop a single script tag onto your website. Your chat widget appears instantly.
Connect your email
Forward your support email to Sonny. Tickets arrive in your unified inbox automatically.
Start chatting
Reply to every conversation from one place. Assign, tag, and collaborate with your team.
Flat-rate pricing for small teams
No per-seat fees. No tiers. One price for your whole team.
$19.99
per month, flat rate
No per-seat pricing
Unlimited
agents, chats & emails
Everything included
< 5 min
setup time
From sign-up to live
99.9%
uptime SLA
We stay up
One price, no add-ons
Every feature is included for $19.99/month. No per-seat charges, no upgrade walls.
View pricingApps for every device
Reply to customers from your phone, tablet, or desktop. Install the Sonny app on any device in seconds.
iPhone & Mac
Install Sonny on your iPhone or Mac and get push notifications for new messages. Reply from anywhere.
Android
Get a native app experience with push notifications, badge counts, and offline support.
Any browser
No install needed. Sonny works in Chrome, Safari, Firefox, and Edge on any device.
Sonny vs. the rest
A side-by-side look at what's different.
Try it free for 7 days
No credit card needed. Set up in a few minutes, cancel whenever.